Return & Refund Policy

At Warmie, we want you to be completely satisfied with your purchase. That's why we offer free returns within 30 days of delivery for any reason.

30-Day Free Returns

You may request a return within 30 days of receiving your order, regardless of the reason.

Whether you changed your mind, ordered the wrong item, or simply aren't satisfied with your purchase, you can return it at no cost.

Return Conditions

To help us process your return, we ask that:

• The return request is submitted within 30 days of delivery.

• The product is returned with all original accessories and components when possible.

• The product is packaged securely to prevent damage during return shipping.

We understand that products may have been opened or lightly used. Contact us and we will help determine the appropriate return process.

How to Request a Return

To start a return, contact our customer support team with:

• Your order number

• The email address used to place the order

• A brief explanation of your return

Our support team will provide you with instructions for returning your product.

Return shipping is free. Warmie will provide the appropriate return instructions or return shipping label when applicable.

Refunds

Once your returned item is received and inspected, we will process your refund.

Approved refunds will be issued to the original payment method.

Depending on your payment provider or bank, it may take several business days for the refund to appear in your account after it has been processed.

Damaged or Defective Products

If your product arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

We may ask you to provide photographs or other information so we can resolve the issue quickly.

Depending on the circumstances, we may offer a replacement or a full refund.

Exchanges

If you would like to exchange your product, please contact our customer support team within 30 days of delivery. We will provide instructions based on the item and availability.

Non-Returnable Items

Unless otherwise required by applicable law, certain items may not be eligible for return where returning them would create a health or safety concern.

If you are unsure whether your purchase is eligible, contact us before sending it back.

Contact Us

For return or refund requests, please contact:

Warmie
Email: support@warmie.com

Please include your order number so we can assist you as quickly as possible.

Warmie — Shop with confidence.